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Online Services
Distance Learning (Video Conferencing)
In case of technical difficulties...
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If you're having trouble connecting, double-check that all of your equipment is plugged into the correct outlets. (Check electrical and network wires.)
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Hang up and dial in again.
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Try rebooting the system. Turn it off, then on again, then redial into the bridge.
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Call the other site's POTS (Plain old telephone system) number and inform them of your difficulties. They might be able to make a suggestion, or they might be able to tell you if other sites are also encountering problems.
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If all else fails, call the technicians at the bridge. They can often help you troubleshoot-or, if the problem is at the bridge, they can repair it.
Adapted from KCET Videoconferencing rules to live by.
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